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REACH Platform
Hub hospital
Helping rural patients

Helping rural patients that might otherwise not get the care they need is not only altruistic; it also makes good economic sense because of the reimbursements that come with newly transferred patients. Participation as a hub requires very little hardware investment, and yet delivers many practical benefits.

New revenue opportunities

When spoke hospital patients require transfer to hub hospitals for more acute care, the hub hospital gains reimbursement for patient hospitalizations, medications, etc.

Improved marketability and competitiveness

With the addition of leading edge web-based telemedicine technology to your hospital’s offering, you gain differentiating technical capabilities with proven clinical outcomes – truly marketable advantages.

Stronger referral networks

First, with guidance from REACH Call clinical consultants who have built their own networks, hub hospitals get a leg up on working through the logistics, procedures and financial relationships needed to build a solid foundation for their incipient network.

Next, serving stroke patients remotely strengthens the relationship with spoke hospitals such that they may increase consult and transfer requests for sophisticated treatments in other acute scenarios.


Furthermore, REACH offers the capability and experience needed for straightforward expansion into new areas of telemedicine, such as general neurology, trauma and psychiatry.

Administrative decision support

REACH Call’s unique data capture capability allows all consult data to be stored for later analysis. The REACH application provides statistics and graphical reports to simplify the analysis of consult results, patient treatment times, patient transfers, etc. This information is critical for administrators and quality managers to benchmark the performance of their network and to adjust policies and agreements as needed.

Expanded patient pool for clinical trials

Hub hospitals that participate in clinical trials may be able to extend the reach of these trials to patients in rural or underserved communities.

A long-term investment

REACH’s expandability to other clinical disciplines makes it easy for a hub to extend its telemedicine services to the same or other spoke hospitals without investing in additional technology.

IT simplicity

There is no hardware required at the hub facility.